Frequently Asked Questions:

What are your office hours?  Can I reach my doctor outside those hours?

How do I make an appointment and how will my appointment work?

What is your policy regarding prescriptions and refills?

Can I freely ask my physician questions and easily communicate with him/her?

Do you have nurse practitioners?  What role do they play?

What insurance plans do you take?  How do I pay for my care?

What are your office hours?  Can I reach my doctor outside those hours?
We are open for appointments:

A physician is available on call every day of the year, 24 hours a day, 7 days a week.  In an emergency call our office number (610) 683-7393 any time of the day or night.

How do I make an appointment and how will my appointment work?
To make an appointment please call (610) 683-7393.  Please explain to the receptionist the nature of your visit, so enough time can be allotted.
New Patients: If you have not filled out a brief medical history and a registration form prior to your first appointment, please arrive 30 minutes before your first appointment to fill out these forms.  Also be sure to bring your current insurance card.
Established Patients: Please arrive 10 minutes before your scheduled appointment, so you can be moved into an exam room, and be ready to see a physician or a nurse practitioner on schedule.  For each visit bring all medications or a complete list (including over-the-counter drugs) of all the medications you are currently taking.  This assists with making sure your medical records are current and accurate.  Always bring your medical insurance cards.  If, for some reason, you cannot keep a scheduled appointment or will be delayed, please call as soon as possible.

What is your policy regarding prescriptions and refills?
If your prescription has automatic refills, call your pharmacy directly for a refill.  If your prescription does not have refills, call our office to arrange for the refill if it is appropriate--allow 24 hours for processing.  Sometimes refills are not made if follow-up appointments are not kept.  Follow-up appointments are very important to properly manage medication.

Can I freely ask my physician questions and easily communicate with him/her?
We make a special effort to explain everything to you regarding your condition, and medications.  If you ever have questions, or something is not clear to you, please do not hesitate to ask.

Do you have nurse practitioners?  What role do they play?
In addition to our staff of physicians, we are delighted to have a well-trained woman nurse practitioner to assist with women's health care, and other needs of our patients under the guidance of our physicians.

What insurance plans do you take?  How do I pay for my care?